Online Ticketing System

Blue Spark Technologies came to Smartshape Design in spring 2014, asked the design team to design a complete product, for their new technology -- the thin flexible battery, including the patch, package, logo, and mobile app. We had a 4-month pleasant cooperation with Blue Spark on this project, and the final product won the award of USA TODAY CES Editor's Choice.

My Role

In this project, I was working on the early product research and the mobile app design, from information structuring, workflow design, wireframing, to the visual style exploration. In the early phases, I was mostly working individually on the proposals and had the manager and other designers critiqued on them. I participated in almost every meeting with the client to talk about the design and ask them for the feedback. This was the first time for me to work with client and engineers, which was the biggest challenge I was facing. Although we had a brief talk about cans and cannots before we started at the very beginning, there were still many unpredictable factors during the process that forced the design to be changed.

Research

I created a couple scenarios, based on some interviews with our target users, to verify that the workflow worked in every of them. Some wireframe drafts was created to illustrate the possible actions users could take in the app. In order to avoid unnecessary redoing work, I was creating the workflow and wireframe, even some minor interaction at the same time. As they moved forward together, it was more straightforward to talk with the client about the designs and get their prompt feedback for the future modification.

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Site Map
Site Map2
Site Map3

When the workflow and wireframe are confirmed, we started to explore the appropriate visual style that could be used in the mobile app, and they can also help the client to envision the futural look of the app.

Site Map

When the workflow and wireframe are confirmed, we started to explore the appropriate visual style that could be used in the mobile app, and they can also help the client to envision the futural look of the app.

Site Map

Unified UI

When the workflow and wireframe are confirmed, we started to explore the appropriate visual style that could be used in the mobile app, and they can also help the client to envision the futural look of the app.

© 2020 BY LINGYU ZHU